Frequently Asked Questions

Top Questions

Q: Which email clients support Rebelmail emails?

Our emails work in all major email clients (iOS Mail, Apple Mail, Gmail, Yahoo, Android). The emails also gracefully degrade to more limited versions for users using less featureful or unsupported email clients. Read more about our client support.

Q: Can I still use my existing ESP with Rebelmail?

Yes. Rebelmail’s system works with your current email solution for email delivery. We currently support SendGrid, Mandrill, SailThru, Mailgun and other major ESPs. We build our ESP integrations based on demand, so get in touch!

Q: What analytics are collected and how?

We track all the industry standard analytics, plus interactions within the email. Every interaction a user has with our interactive emails are gathered. Every gallery click, dropdown choice and accordion expansion is tracked, and we present you with unparalleled engagement metrics within our dashboard.

Q: Do our customers need to download any plugins for Rebelmail to work?

Nope. We take advantage of the newest native capabilities of email clients to provide our interactivity. Learn more about client compatibility here.

Q: How secure is Rebelmail?

Very. As a team we prioritize the safety of our client’s data. We’ve undergone and passed rigorous independent security audits and we are constantly improving our security protocols to match emerging threats. We’re happy to discuss any specific questions.